Hotel, Motel, and Resort Desk Clerks pay in the United States

Goes furthest in Hawaii
·Office and Administrative Support·
261k jobs
Figures from US Bureau of Labor StatisticsOccupational Employment and Wage Statistics
$16.86/hr median
261,420 employed
+2% to 2035
51% AI exposure
High school diploma or equivalent
53 states reported
and more...

What this work is

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Where the money actually goes furthest

Hawaii pays the most both before and after cost of living — $59,110, worth $53,760 once local prices are counted.

Pay by state

53 states and territories publish a median for this occupation. Switch the ranking to see how much the order changes.

Adjusted for what things cost in that state.

Median pay for Hotel, Motel, and Resort Desk Clerks by state, ranked by what it is worth locally
StateHourlyAnnualWorth locallyAfter state taxJobs
Hawaii$28.42/hr$59,110$53,760$56,0602,810
Vermont$21.61/hr$44,940$45,875$43,669580
District of Columbia$22.62/hr$47,060$42,820$45,3121,170
Nevada$18.70/hr$38,900$38,907$38,9005,040
North Dakota$16.60/hr$34,530$38,815$34,5301,390
Maine$17.97/hr$37,380$38,516$36,0581,510
Missouri$16.62/hr$34,560$38,053$33,7924,400
Wyoming$16.85/hr$35,050$37,814$35,050950
Washington$19.45/hr$40,460$37,809$40,4605,630
Wisconsin$17.00/hr$35,360$37,577$34,5185,100
Montana$16.99/hr$35,330$37,326$34,3552,660
Massachusetts$18.94/hr$39,400$37,254$37,4304,530
Rhode Island$18.19/hr$37,840$36,996$36,816530
Minnesota$17.46/hr$36,320$36,828$35,1564,430
Utah$17.43/hr$36,250$36,668$34,6004,120
Alaska$18.03/hr$37,500$36,635$37,500820
Oregon$17.80/hr$37,020$35,816$34,3214,080
New Hampshire$17.93/hr$37,300$35,806$37,300850
Delaware$17.18/hr$35,730$35,798$34,313740
New York$18.55/hr$38,590$35,757$37,07210,130
Connecticut$17.79/hr$37,000$35,710$35,5851,490
Colorado$17.67/hr$36,750$35,662$35,8085,520
Indiana$16.00/hr$33,280$35,658$32,3114,640
Arizona$17.25/hr$35,880$35,637$35,3485,540
California$18.92/hr$39,360$35,549$38,62427,810
Idaho$16.28/hr$33,870$35,469$32,8482,130
Illinois$17.02/hr$35,410$35,424$33,7946,390
Michigan$16.28/hr$33,870$35,200$32,6686,300
New Jersey$18.32/hr$38,110$35,024$37,4585,000
Nebraska$15.14/hr$31,490$34,950$30,7181,650
Iowa$14.71/hr$30,590$34,856$29,9822,790
South Dakota$14.69/hr$30,550$34,484$30,5501,760
Maryland$17.24/hr$35,860$34,165$34,3374,020
Florida$16.84/hr$35,030$33,874$35,03023,580
Kentucky$14.41/hr$29,970$33,240$28,8973,890
Kansas$14.30/hr$29,750$33,029$28,3781,900
Ohio$14.73/hr$30,630$33,017$30,5046,320
Virginia$16.00/hr$33,270$32,908$32,1036,560
Tennessee$14.50/hr$30,160$32,829$30,1606,930
Arkansas$13.61/hr$28,300$32,551$27,3732,420
Pennsylvania$15.06/hr$31,330$32,110$30,3687,880
South Carolina$14.43/hr$30,020$32,021$29,6645,910
New Mexico$14.09/hr$29,300$31,775$28,9122,940
North Carolina$14.38/hr$29,900$31,697$29,1717,530
Alabama$13.49/hr$28,050$31,580$26,8373,910
Oklahoma$13.29/hr$27,630$31,454$26,8073,090
Mississippi$13.12/hr$27,300$31,397$26,2003,050
Louisiana$13.18/hr$27,420$31,084$26,9724,110
Texas$14.25/hr$29,630$30,527$29,63023,690
Georgia$14.00/hr$29,130$30,252$28,2409,490
West Virginia$12.90/hr$26,830$29,977$26,1031,730
Virgin Islands$16.36/hr$34,020Not publishedNot published240
Puerto Rico$11.22/hr$23,330Not publishedNot published1,230

National median for comparison: $35,070. “Worth locally” divides pay by the area’s price level, so a figure above the headline means money goes further there than the US average.

$35,070/year

$16.86/hr an hour, national median

Across the states

$22,150$65,840

25th to 75th percentile, lowest and highest state

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How much of this job could software do?

51%Moderate exposure
Hands, places, peopleLanguage and information

Both methods agree closely.

Method 1 — ability mix52%

Cognitive share of O*NET ability importance (element families 1.A.1–1.A.4), O*NET 31.0

Method 2 — task content50%

Importance-weighted share of O*NET tasks classed as language or information work, O*NET 31.0

What this does and does not mean

Exposure means a model could plausibly do a meaningful share of the tasks in this job. It is not a forecast that the job disappears, and it says nothing about whether any employer will actually automate it.

For what the labour market expects, the Bureau of Labor Statistics projects employment in this occupation to change by +2% between 2025 and 2035, with about 35,500 openings a year.

Which parts are exposed

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Make and confirm reservations.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Issue room keys and escort instructions to bellhops.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Amber marks language and information work. Green marks tasks that need a person in a place.

Where hotel, motel, and resort desk clerks move next

Occupations that share most of this one’s skills, with the pay difference and the change in AI exposure.

Location

San Diego, CA, United States of America (SAN-San Diego Intl.)

Photograph by Nataliya Vaitkevich.